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This store has earned the following certifications.
ENVIRONMENTALLY FRIENDLY MATERIALS - Sustainably sourced leather hides from Leather Working Group certified tanneries - Premium leather for durability and comfort - Quick-dry lining suitable for active use both in and out of the water
SUPPORT & COMFORT - Lace lock bungee capture system for a secure fit, easy on and off - Light, flexible cushioning that springs back after every step - Integrated footbed with arch support for all-day comfort
TRACTION & PROTECTION - Lugs with water channeling grooves for superior grip on slippery or wet terrain - Non-marking rubber ensures no imprints when walking on boats - Iconic toe bumper for added safety and injury prevention
FIT - Runs true to size - KEEN Original fit with ample space for toe spread - Comfortable and stable fit for both trail and water activities
CARE TIPS - Gently brush with a soft damp sponge to remove dirt - Tackle stains promptly with a gentle cleaner - Air dry away from heat to maintain lasting comfort and support
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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